Track your order

A little closer to cuddles

Wondering where your bunny is? Your order details and shipping updates are one little hop away.

Follow your bunny home.

Sign in with the email you used at checkout. Then choose your order to see its latest status and tracking details.

Find my order

Secure email sign-in. No password to remember.

Where is my tracking number?

Check your shipping confirmation email for a tracking link. You can also find tracking details in your order once they have been added.

My tracking has not updated yet

A tracking link may appear before the carrier scans your parcel. Check it again for the latest update, or contact us if you need a hand.

Can’t find your order?

Use the same email address you entered at checkout. You can also open the order-status link in your confirmation email. Still stuck? Contact us with your order number and checkout email.

Need a little help? Email our team